Thank you for choosing Harry’s Field for your camping holiday. Please read our campsite Terms and Conditions before booking your pitch.

We do our best to ensure that all our campers are able to enjoy their time with us with the best conditions we can offer.

We appreciate you taking the time to read through our campsite Terms and Conditions before booking your pitch. We take bookings throughout the season and it is essential to book if you want to visit us during school or Bank Holidays. Please book online on our Contact/Bookings page.


2021 TERMS & CONDITIONS

We reserve the right to change these Terms at any time. Any such changes will take effect immediately when posted on the Website or otherwise brought to your attention. It is your responsibility to read the Terms each time you submit a booking request and any such request shall signify that you have accepted to be bound by the latest set of Terms.

Guests are permitted to bring one car per tent booking, however if a guest wishes to being an additional vehicle, this is classed as an add-on and there is a nightly charge for this.

Guests are able to book all add-ons including additional vehicles, gazebos and dogs at the time of booking. All add-ons must be ordered and paid for before the arrival date. We reserve the right to refuse any add-on additions not pre-arranged.

All guests must check in with a member of the campsite staff and adhere to the campsite rules. We reserve the right to terminate your booking early if you break the rules.

All guests can check in from 1pm for campers and 4pm for bell tent glampers on the arrival day and must vacate by 11am on the day of your departure.

All fires must be off the ground in firepits using the wood sold by Harry’s Field or Meadow. You are not permitted to use your own wood nor collect from the forest. BBQs are permitted if they are raised off the ground. We can provide bricks if needed. BBQs and fires must be supervised by an adult at all times. In extremely hot weather, fires may not be permitted due to the risk of spread of fire.

Dirty water, rubbish and any waste/recycling must be disposed of in the indicated areas.

You must ensure children in your party are properly supervised at all times and in all areas of the campsite. Please do not allow your children to run between tents in the evening or disturb other sleeping guests.

If you want to party, this is not a suitable campsite for you! We do not allow any loud noises, partying or any other celebrations which could disturb other campers. No amplified music such as car stereos, builder’s radios, sound bars, bongos, drums or other musical instruments are allowed to be played on site. At 10.30pm we would ask that you be aware that others around you are trying to sleep and keep all noise to a minimum and at 11pm the site has to be totally quiet.

If we have reports of inappropriate behaviour, use of bad language, excessive alcohol consumption or recreational drug use, this will result in IMMEDIATE termination of your holiday without any refund whatsoever. We reserve the right to cancel or terminate your holiday without consultation, compensation and with immediate effect if you or any member of your party act inappropriately towards other guests, staff, any property belonging to the campsite or any of its guests.

No hen/stag parties, weddings or large adult only groups are allowed.

No drones or kites are allowed to be used at Harry’s Field campsite for safety reasons. There is plenty of room in the neighbouring area.

The use of generators is not permitted on site.

Dogs are allowed on site but must be kept on a lead and supervised at all times and fouling must be cleaned up immediately.

Bell Tent bookings require a refundable deposit of £150 to insure against damage/breakages. This is refunded within a week upon inspection on departure.

As our site is located in a rural environment, we do not accept responsibility for any damage, injury or inconvenience caused by the weather, plants, trees, insects, animals or wildlife.

Harry’s Field accept no responsibility whatsoever for damage, loss or theft of items belonging to guests during their stay at Harry’s Field campsite. Guests are entirely responsible for their own property and the behaviour of their party at all times.

In the event of a complaint, please speak to the reception immediately.

BOOKINGS/PAYMENTS

We confirm all bookings by email when we have received your booking payment.

Bookings over a weekend are for a min. 2 nights for grass pitches, 3 nights for Bell Tents, with a Friday arrival, apart from Bank Holidays which are min. 3 nights, Fri-Mon for all.

All prices are based on the number of people sharing a pitch. Notify us if you wish to amend your booking. You must inform us and pay for any extra guests.

Whilst we make every effort to ensure that our prices remain unchanged, we reserve the right to amend them at any time.

Bookings are non-transferable to another party.

By making a booking, you are agreeing to our terms and conditions and agree that at least one member of your booking is aged 21 or over and takes full responsibility for any damage or loss caused by any member of your party.

Your booking must be paid for in full before arrival.

We cannot accept any cancellations within 28 days of your travel date for any reason whatsoever. Please see our cancellation terms below.

It is your responsibility to check for email correspondence from “us” and if you change any of your contact details you must let us know immediately so that we can update your customer account. Failure to do so could result in you missing important about your holiday, receiving payment reminders/ and confirmations. If you don’t provide us with your new contact details, we will not be responsible or issue any refund whatsoever for any expense incurred by you as a result. Please check your spam folders as some emails will come from our general email address, but others may come from the booking platform.

COVID-19

In order to keep guests, staff and the local community as safe as possible, we will be operating at reduced capacity with plenty of room between pitches to allow social distancing.

We would ask all our guests to be aware of social distancing rules and to self-regulate and be responsible.

We ask you not to come if you or anyone in your party are suffering from symptoms of Covid-19. If you feel unwell during your stay we ask you to follow government guidelines and leave the site, go home and self-isolate immediately.

We will provide hand sanitisers which must be used before entering and when leaving the facilities. Please also bring your own hand sanitisers and use them frequently along with frequent hand washing. The toilets and showers will be cleaned thoroughly and frequently by ourselves but we also expect our guests to use disinfectant cleaner before and after using the showers and toilets thus ensuring they are kept clean at all times. We will be adding more tables outside the communal kitchen for washing up, and only 3 people should be in the kitchen at the same time. We provide kettles but due to Covid restrictions will no longer be able to provide mugs or tea and coffee. We will not be able to provide soft furnishings such as rugs or throws in the bell tents, but will still provide bedding as stated.

If we have to close due to government restrictions regarding Covid-19 we will allow you to transfer your booking to another date within the following 18 months.

CANCELLATION TERMS

All cancellations must be confirmed by email and sent to camp@harrysfield.co.uk as soon as possible quoting your name, our booking reference and reason for cancelling.

Depending on the date we receive your cancellation email, the following charges are applied:

28 days or more before arrival – all monies will be refunded less an administrative fee of £20.

15 – 27 days before the arrival date, a 50% refund will be given.

14 days to day of arrival – no refund will be given.

Cancellation by you due to inclement weather, transportation failure, non-arrival of party members, illness, late arrival or early departure are not eligible for any refunds whatsoever.

If we have to cancel your holiday due circumstances within our control, we will endeavour to offer you the option of an alternative pitch/site of a comparable standard subject to availability within the same booking season, or the following season subject to paying the difference in camping fees. No other compensation is available. ‘Force Majeure’ including Adverse Weather Conditions are NOT within our control and not eligible for refunds (please read more on this further down).

If we have to close due to government restrictions regarding Covid-19 we will allow you to transfer your booking to another date within the following 18 months.

IF WE CANCEL YOUR HOLIDAY

In exceptional circumstances including ‘Force Majeure’, it may be necessary and at the discretion of our staff to cancel part or all of your holiday on safety grounds, in these circumstances, no refunds are issued for any reason whatsoever.

Force Majeure – Adverse Weather Conditions

Harry’s Field does not accept responsibility for anything that adversely affects your holiday that is outside of our control. These circumstances are known as ‘Force Majeure’ events and are circumstances that we could not, even with due care, have foreseen or avoided. Such circumstances include (but are not limited to) war, civil unrest, industrial action, terrorist activity, natural disaster, fire, adverse weather conditions, foot and mouth disease, pandemics and all other similar events outside our control. We will endeavour to manage any problems caused as a result of Force Majeure event but shall be under no obligation to do so and shall not be liable to you for any losses or additional expenses caused by a Force Majeure event.

Guest Unforeseen Events

We recommend you take out travel insurance, as we do not provide refunds for unforeseen events. “Unforeseen events” are defined, but not limited to: bereavement, jury service, personal illness or illness of someone within your party, risk of contagious disease, redundancy and unavoidable work commitments. We strongly advise that anyone falling ill with a highly infectious disease should act responsibly and stay away from public areas (and other holidaymakers). If in any doubt about the risks of exposing the public (and members of your holiday group) to a contagious disease, please seek medical advice. Some infectious diseases have the potential to cause serious health implications (or death), and as such, we will consider sending any holidaymaker home, who does not act responsibly, or who acts with intent to spread the infection.

Marketing/Photography

During your Harry’s Field holiday, members of our staff may take promotional photographs of guests enjoying themselves for our website and social media such as Facebook, Twitter or Instagram. We never reveal the names of any guests however if you would NOT like you or any of your family members to be displayed in any Harry’s Field promotional material, please let us know.

Thanks for reading our Terms and Conditions – we hope you will enjoy your stay with us.

Gallery - Our Reception Desk

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